St Luke Residential Health Care Facility Inc
299 East River Road · Oswego, NY · 13126 · 3153423166
200 certified beds Non profit - Corporation
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
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Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
1.89 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 1.89 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 1.60 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Immediate jeopardy · J March 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 4, 2025 · Quality of Life and Care
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Actual harm · G March 14, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 4, 2025 · Quality of Life and Care
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Actual harm · G March 14, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 4, 2025 · Quality of Life and Care
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Potential for harm · D March 14, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 4, 2025 · Resident Rights
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Potential for harm · F March 14, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 4, 2025 · Nursing and Physician Services
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Potential for harm · D March 14, 2025 · found via complaint
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected May 4, 2025 · Nutrition and Dietary
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Potential for harm · E March 14, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected May 4, 2025 · Administration
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Potential for harm · D December 28, 2023 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 25, 2024 · Quality of Life and Care
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Potential for harm · D June 9, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 7, 2023 · Resident Rights
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Potential for harm · D June 9, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 7, 2023 · Quality of Life and Care
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Potential for harm · E April 13, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 11, 2023 · Resident Rights
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Potential for harm · E April 13, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 11, 2023 · Quality of Life and Care
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Potential for harm · D April 13, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected June 11, 2023 · Quality of Life and Care
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Potential for harm · E April 13, 2023
Provide and implement an infection prevention and control program.
Corrected June 11, 2023 · Infection Control
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Potential for harm · E April 9, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 7, 2021 · Resident Rights
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Potential for harm · D April 9, 2021
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 7, 2021 · Resident Rights
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Potential for harm · D April 9, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 7, 2021 · Pharmacy Service
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Potential for harm · E April 9, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 7, 2021 · Nutrition and Dietary
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Potential for harm · E April 9, 2021
Provide and implement an infection prevention and control program.
Corrected June 7, 2021 · Infection Control
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Potential for harm · E January 18, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 19, 2019 · Resident Rights
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Potential for harm · D January 18, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 19, 2019 · Quality of Life and Care
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Potential for harm · D January 18, 2019
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 19, 2019 · Quality of Life and Care
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Potential for harm · D January 18, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 19, 2019 · Nutrition and Dietary
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335746 · certified since May 7, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.