Spring Hill Rehabilitation and Nursing Center
2170 Rhine Street · Pittsburgh, PA · 15212 · 4123230420
100 certified beds For profit - Limited Liability company Chain: Pollak Holdings
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (3 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 3 · $19,366 |
Inspection citations (115 in the current record)
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Potential for harm · D April 1, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 10, 2026 · Resident Rights
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Potential for harm · D April 1, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 10, 2026 · Pharmacy Service
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Actual harm · G February 26, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 17, 2026 · Quality of Life and Care
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Potential for harm · D February 26, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 17, 2026 · Resident Rights
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Potential for harm · E February 26, 2026 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected March 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 26, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 26, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 26, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 26, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 17, 2026 · Pharmacy Service
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Potential for harm · E February 26, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected March 17, 2026 · Administration
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Potential for harm · D February 26, 2026 · found via complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected March 17, 2026 · Administration
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Immediate jeopardy · J January 22, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · L January 22, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J January 22, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 17, 2026 · Nursing and Physician Services
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Potential for harm · E January 22, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 17, 2026 · Resident Rights
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Potential for harm · D January 22, 2026 · found via complaint
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected February 17, 2026 · Nursing and Physician Services
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Potential for harm · E January 22, 2026 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected February 17, 2026 · Nursing and Physician Services
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Potential for harm · D January 22, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected February 17, 2026 · Administration
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Potential for harm · D January 22, 2026 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected February 17, 2026 · Administration
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Potential for harm · D January 22, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 17, 2026 · Infection Control
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Potential for harm · F January 22, 2026 · found via complaint
Keep all essential equipment working safely.
Corrected February 17, 2026 · Environmental
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Potential for harm · E January 22, 2026 · found via complaint
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected February 17, 2026 · Administration
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Potential for harm · E January 22, 2026 · found via complaint
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Corrected February 17, 2026 · Resident Rights
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Potential for harm · E January 22, 2026 · found via complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected February 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 22, 2026 · found via complaint
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected February 17, 2026 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 14, 2023 | Fine | $4,545 |
| August 7, 2023 | Fine | $4,235 |
| July 17, 2023 | Fine | $10,586 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395666 · certified since June 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.