Southview Acres Healthcare Center
2000 Oakdale Avenue · West Saint Paul, MN · 55118 · 6515549558
210 certified beds For profit - Corporation Chain: Akiko Ike
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $41,555 |
Inspection citations (43 in the current record)
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Actual harm · G March 26, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · E March 26, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Ensure each resident receives an accurate assessment.
Corrected April 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide or obtain dental services for each resident.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide and implement an infection prevention and control program.
Corrected April 15, 2026 · Infection Control
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Potential for harm · F March 12, 2026 · found via complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected April 15, 2026 · Administration
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Potential for harm · D June 26, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 27, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 22, 2025 · Infection Control
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Potential for harm · D January 9, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected January 28, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected January 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 28, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Provide activities to meet all resident's needs.
Corrected January 28, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 28, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 28, 2025 · Pharmacy Service
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Potential for harm · D January 9, 2025
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected January 28, 2025 · Administration
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Potential for harm · D January 9, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected January 28, 2025 · Nutrition and Dietary
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Potential for harm · D January 9, 2025
Provide and implement an infection prevention and control program.
Corrected January 28, 2025 · Infection Control
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Potential for harm · E January 9, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected January 28, 2025 · Resident Rights
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Potential for harm · D January 9, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 28, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 30, 2023 | Fine | $41,555 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245189 · certified since April 15, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.