Southampton Rehabilitation and Healthcare Center
7246 Forest Hill Ave · Richmond, VA · 23225 · 8043207901
195 certified beds For profit - Partnership Chain: Marquis Health Services
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $16,820 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 2.87 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 4 · $38,952 |
Inspection citations (55 in the current record)
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Immediate jeopardy · J February 6, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected February 24, 2026 · Resident Rights
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Potential for harm · D February 6, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 24, 2026 · Resident Rights
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Potential for harm · D February 6, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2026 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected February 24, 2026 · Quality of Life and Care
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Potential for harm · D June 12, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · D June 12, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · E June 12, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 18, 2025 · Quality of Life and Care
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Potential for harm · E June 12, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 18, 2025 · Pharmacy Service
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Potential for harm · D June 12, 2025 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 18, 2025 · Nutrition and Dietary
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Potential for harm · D November 7, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 22, 2024 · Quality of Life and Care
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Actual harm · G February 27, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 27, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 27, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 27, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 1, 2024 · Environmental
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Potential for harm · E February 27, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 1, 2024 · Environmental
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Potential for harm · D July 17, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected August 11, 2023 · Resident Rights
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Potential for harm · D July 17, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 11, 2023 · Resident Rights
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Potential for harm · D July 17, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 17, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 11, 2023 · Quality of Life and Care
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Potential for harm · D July 17, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 11, 2023 · Quality of Life and Care
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Potential for harm · D July 17, 2023 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 11, 2023 · Quality of Life and Care
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Potential for harm · D September 3, 2021
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected October 12, 2021 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 6, 2026 | Fine | $16,820 |
| February 27, 2024 | Fine | $12,106 |
| January 22, 2024 | Fine | $6,774 |
| December 26, 2023 | Fine | $3,252 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495423 · certified since July 20, 2017. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.