South Hadley Rehabilitation and Nursing Center
573 Granby Rd · South Hadley, MA · 01075 · 4135322200
132 certified beds For profit - Individual
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.14 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (56 in the current record)
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Potential for harm · D May 27, 2025
Ensure each resident receives an accurate assessment.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · D May 27, 2025
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected June 20, 2025 · Administration
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Potential for harm · D May 27, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 27, 2025
Provide and implement an infection prevention and control program.
Corrected June 20, 2025 · Infection Control
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Potential for harm · D May 27, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 20, 2025 · Infection Control
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Potential for harm · D May 27, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected June 20, 2025 · Infection Control
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Potential for harm · F May 27, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected June 20, 2025 · Environmental
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Potential for harm · F August 4, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 7, 2024 · Pharmacy Service
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Potential for harm · E July 11, 2024 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 29, 2024 · Nursing and Physician Services
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Potential for harm · D March 27, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected April 22, 2024 · Resident Rights
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Potential for harm · D March 27, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected April 24, 2024 · Resident Rights
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Potential for harm · D March 27, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 22, 2024 · Resident Rights
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Potential for harm · D March 27, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 22, 2024 · Resident Rights
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Potential for harm · D March 27, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 22, 2024 · Resident Rights
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Potential for harm · D March 27, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected April 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 22, 2024 · Quality of Life and Care
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Potential for harm · E March 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 24, 2024 · Quality of Life and Care
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Potential for harm · D March 27, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 22, 2024 · Quality of Life and Care
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Potential for harm · D March 27, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 22, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225757 · certified since March 27, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.