South County Health Care Center

1101 West Outer 21 Road · Arnold, MO · 63010 · 6362965455

153 certified beds For profit - Limited Liability company Chain: Reliant Care Management

Why this verdict

  • Staffing levels are well below research benchmarks for safe care.
  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

RN staffing in the bottom 10% nationally

0.16 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Total nurse staffing below 3.0 hours per resident-day

1.61 reported hours vs the 3.48 minimum CMS's own staffing study recommends.

Score breakdown

Inspection record 30% of score 48
Serious harm & abuse 20% 100
Staffing 20% 23
Federal penalties 15% 100
Trend 10% 23
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day1.613.48 min · 4.1 strong
RN hours / resident-day0.160.55–0.75
Weekend hours / resident-day1.36≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (28 in the current record)

  • Potential for harm · E August 7, 2025

    Assure the security of all personal funds of residents deposited with the facility.

    Corrected September 17, 2025 · Resident Rights

  • Potential for harm · D August 7, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected September 17, 2025 · Resident Rights

  • Potential for harm · E August 7, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected September 17, 2025 · Resident Rights

  • Potential for harm · E August 7, 2025

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected September 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 7, 2025

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Corrected September 17, 2025 · Resident Rights

  • Potential for harm · D August 7, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected September 17, 2025 · Resident Rights

  • Potential for harm · D August 7, 2025

    Ensure each resident receives an accurate assessment.

    Corrected September 17, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 7, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 17, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 7, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected September 17, 2025 · Quality of Life and Care

  • Potential for harm · D August 7, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected September 17, 2025 · Quality of Life and Care

  • Potential for harm · D August 7, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected September 17, 2025 · Quality of Life and Care

  • Potential for harm · D August 7, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected September 17, 2025 · Pharmacy Service

  • Potential for harm · D August 7, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected September 17, 2025 · Nutrition and Dietary

  • Potential for harm · F August 7, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 17, 2025 · Nutrition and Dietary

  • Potential for harm · D August 7, 2025

    Provide and implement an infection prevention and control program.

    Corrected September 17, 2025 · Infection Control

  • Potential for harm · D August 7, 2025

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Corrected September 17, 2025 · Environmental

  • Potential for harm · D August 7, 2025

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected September 17, 2025 · Nursing and Physician Services

  • No harm found · C August 7, 2025

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Corrected September 17, 2025 · Resident Rights

  • No harm found · C August 7, 2025

    Post nurse staffing information every day.

    Corrected September 17, 2025 · Nursing and Physician Services

  • Potential for harm · D May 29, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 16, 2025 · Quality of Life and Care

  • Potential for harm · D August 22, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 30, 2024 · Resident Rights

  • Potential for harm · F August 22, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 4, 2024 · Nutrition and Dietary

  • Potential for harm · D August 22, 2024

    Provide and implement an infection prevention and control program.

    Corrected August 30, 2024 · Infection Control

  • Potential for harm · D March 24, 2023

    Ensure each resident receives an accurate assessment.

    Corrected April 12, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 24, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 22, 2023 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265509 · certified since October 12, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.