Smithville Western Care Center

4110 East Smithville Western Road · Wooster, OH · 44691 · 3303459050

127 certified beds For profit - Corporation Chain: Sprenger Health Care Systems

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results have improved across recent cycles.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 40
Serious harm & abuse 20% 94
Staffing 20% 67
Federal penalties 15% 66
Trend 10% 76
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.443.48 min · 4.1 strong
RN hours / resident-day0.590.55–0.75
Weekend hours / resident-day3.10≈ weekday level
Nursing turnover / year40%median 45%
Fines (3-yr window)1 · $42,777

Inspection citations (38 in the current record)

  • Potential for harm · D April 28, 2025 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 9, 2025 · Resident Rights

  • Potential for harm · E April 28, 2025 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected May 9, 2025 · Pharmacy Service

  • Potential for harm · D January 15, 2025 · found via complaint

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected January 29, 2025 · Resident Rights

  • Potential for harm · D January 15, 2025 · found via complaint

    Keep residents' personal and medical records private and confidential.

    Corrected October 16, 2024 · Resident Rights

  • Potential for harm · D January 15, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 29, 2025 · Quality of Life and Care

  • Immediate jeopardy · J October 31, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 5, 2024 · Quality of Life and Care

  • Potential for harm · D October 31, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected November 5, 2024 · Resident Rights

  • Potential for harm · E October 31, 2024 · found via complaint

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected November 5, 2024 · Nursing and Physician Services

  • Potential for harm · D July 2, 2024

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected August 13, 2024 · Resident Rights

  • Potential for harm · D July 2, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected August 13, 2024 · Resident Rights

  • Potential for harm · D July 2, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected August 13, 2024 · Quality of Life and Care

  • Potential for harm · D July 2, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 13, 2024 · Quality of Life and Care

  • Potential for harm · D July 2, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected August 13, 2024 · Pharmacy Service

  • Potential for harm · E July 2, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected August 13, 2024 · Pharmacy Service

  • Potential for harm · F July 2, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 13, 2024 · Nutrition and Dietary

  • Potential for harm · F July 2, 2024

    Dispose of garbage and refuse properly.

    Corrected August 13, 2024 · Nutrition and Dietary

  • Potential for harm · D July 2, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected August 13, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E July 2, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected August 13, 2024 · Environmental

  • Potential for harm · F July 2, 2024

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected August 13, 2024 · Environmental

  • Potential for harm · D April 11, 2024 · found via complaint

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected April 15, 2024 · Resident Rights

  • Potential for harm · D February 8, 2024 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected February 9, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 24, 2022

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 29, 2022 · Resident Rights

  • Potential for harm · D March 24, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 29, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D March 24, 2022

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected April 29, 2022 · Nutrition and Dietary

  • Potential for harm · D March 24, 2022

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected April 29, 2022 · Nutrition and Dietary

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
October 31, 2024Fine$42,777

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365317 · certified since April 9, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.