Silvercrest
144 45 87th Avenue · Jamaica, NY · 11435 · 7184804026
320 certified beds Non profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.15 | 0.55–0.75 |
| Weekend hours / resident-day | 3.62 | ≈ weekday level |
| Nursing turnover / year | 20% | median 45% |
| Fines (3-yr window) | 1 · $24,850 |
Inspection citations (16 in the current record)
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Immediate jeopardy · J February 21, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected February 14, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2024
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected February 16, 2025 · Resident Rights
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Potential for harm · E December 19, 2024
Assure the security of all personal funds of residents deposited with the facility.
Corrected February 16, 2025 · Resident Rights
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Potential for harm · E December 19, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected February 16, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Post nurse staffing information every day.
Corrected February 16, 2025 · Nursing and Physician Services
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Potential for harm · D December 19, 2024 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 16, 2025 · Resident Rights
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Potential for harm · E December 19, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 16, 2025 · Resident Rights
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Potential for harm · F December 19, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 16, 2025 · Nursing and Physician Services
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Potential for harm · D December 19, 2024 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected February 16, 2025 · Nutrition and Dietary
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Potential for harm · D December 19, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 16, 2025 · Nutrition and Dietary
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Potential for harm · D December 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 1, 2024 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected September 27, 2024 · Resident Rights
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Potential for harm · D December 6, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 6, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 6, 2023 · Quality of Life and Care
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Potential for harm · D December 6, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 6, 2023 · Nutrition and Dietary
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Potential for harm · D September 22, 2020
Provide and implement an infection prevention and control program.
Corrected October 20, 2020 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 21, 2025 | Fine | $24,850 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335724 · certified since December 26, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.