Sierra Vista
3455 East Highland Ave · Highland, CA · 92346 · 9098626454
116 certified beds For profit - Limited Liability company
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.45 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 2.32 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (30 in the current record)
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Potential for harm · E February 26, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · E February 26, 2026
Keep residents' personal and medical records private and confidential.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · D February 26, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 26, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · E February 26, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 25, 2026 · Pharmacy Service
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Potential for harm · E February 26, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 25, 2026 · Pharmacy Service
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Potential for harm · E February 26, 2026
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected March 25, 2026 · Nutrition and Dietary
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Potential for harm · E February 26, 2026
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected March 25, 2026 · Nutrition and Dietary
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Potential for harm · E February 26, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 25, 2026 · Nutrition and Dietary
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Potential for harm · F February 26, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 25, 2026 · Nutrition and Dietary
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Potential for harm · F February 26, 2026
Dispose of garbage and refuse properly.
Corrected March 25, 2026 · Nutrition and Dietary
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Potential for harm · E February 26, 2026
Provide and implement an infection prevention and control program.
Corrected March 25, 2026 · Infection Control
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Potential for harm · E February 26, 2026
Keep all essential equipment working safely.
Corrected March 25, 2026 · Environmental
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Potential for harm · E February 26, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 25, 2026 · Environmental
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Potential for harm · D July 9, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 3, 2025 · Pharmacy Service
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Potential for harm · D December 12, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 3, 2025 · Pharmacy Service
-
Potential for harm · D December 12, 2024 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected January 3, 2025 · Nutrition and Dietary
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Potential for harm · F December 12, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 3, 2025 · Nutrition and Dietary
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Potential for harm · D December 12, 2024 · found via complaint
Keep all essential equipment working safely.
Corrected January 3, 2025 · Environmental
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Potential for harm · D December 4, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 6, 2023 · Quality of Life and Care
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Potential for harm · D March 10, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 4, 2023 · Resident Rights
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Potential for harm · D March 10, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 4, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 10, 2023
Assess the resident when there is a significant change in condition
Corrected April 4, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 05A027 · certified since March 31, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.