Serenity Hill Nursing Center
655 Dedham St · Wrentham, MA · 02093 · 5083843400
44 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D April 29, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 31, 2025 · Resident Rights
-
Potential for harm · E April 29, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected May 31, 2025 · Resident Rights
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Potential for harm · E April 29, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 3, 2025 · Resident Rights
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Potential for harm · E April 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 29, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 29, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 29, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected May 31, 2025 · Quality of Life and Care
-
Potential for harm · E April 29, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected May 31, 2025 · Quality of Life and Care
-
Potential for harm · D April 29, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 3, 2025 · Pharmacy Service
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Potential for harm · D April 29, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 3, 2025 · Pharmacy Service
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Potential for harm · F April 29, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 3, 2025 · Pharmacy Service
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Potential for harm · D April 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 3, 2025 · Nutrition and Dietary
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Potential for harm · E April 29, 2025
Provide and implement an infection prevention and control program.
Corrected June 3, 2025 · Infection Control
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Potential for harm · D April 29, 2025
Implement a program that monitors antibiotic use.
Corrected June 3, 2025 · Infection Control
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Potential for harm · D April 29, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 3, 2025 · Infection Control
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Potential for harm · E April 29, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected June 3, 2025 · Infection Control
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Potential for harm · F April 29, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected June 3, 2025 · Environmental
-
Potential for harm · D May 14, 2024
Give the resident's representative the ability to exercise the resident's rights.
Corrected May 31, 2024 · Resident Rights
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Potential for harm · D May 14, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 31, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E May 14, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · F May 14, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected May 31, 2024 · Nursing and Physician Services
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Potential for harm · D May 14, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 31, 2024 · Pharmacy Service
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Potential for harm · D May 14, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 31, 2024 · Pharmacy Service
-
Potential for harm · D May 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 31, 2024 · Pharmacy Service
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Potential for harm · D May 14, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 31, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225752 · certified since October 1, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.