Saugus Center
266 Lincoln Avenue · Saugus, MA · 01906 · 7812336830
80 certified beds For profit - Limited Liability company
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (4 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
4 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$56,407 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.12 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 2 · $65,946 |
Inspection citations (66 in the current record)
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Immediate jeopardy · J June 16, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 17, 2025 · Resident Rights
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Immediate jeopardy · J June 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 17, 2025 · Quality of Life and Care
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Immediate jeopardy · J June 16, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 17, 2025 · Nursing and Physician Services
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Immediate jeopardy · J June 16, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected July 17, 2025 · Administration
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Potential for harm · E June 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 17, 2025 · Resident Rights
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Potential for harm · D June 16, 2025
Ensure each resident receives an accurate assessment.
Corrected July 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 16, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 16, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Provide activities to meet all resident's needs.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · F June 16, 2025
Observe each nurse aide's job performance and give regular training.
Corrected July 17, 2025 · Nursing and Physician Services
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Potential for harm · D June 16, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 17, 2025 · Pharmacy Service
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Potential for harm · D June 16, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected July 17, 2025 · Administration
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Potential for harm · D June 16, 2025
Provide or obtain dental services for each resident.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected July 17, 2025 · Nutrition and Dietary
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Potential for harm · D June 16, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected July 17, 2025 · Administration
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Potential for harm · E June 16, 2025
Provide and implement an infection prevention and control program.
Corrected July 17, 2025 · Infection Control
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Potential for harm · E June 16, 2025
Implement a program that monitors antibiotic use.
Corrected July 17, 2025 · Infection Control
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Potential for harm · E June 16, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected July 17, 2025 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 16, 2025 | Fine | $56,407 |
| April 1, 2024 | Fine | $9,539 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225147 · certified since December 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.