Santa Fe Heights Healthcare Center, LLC
2309 N Santa Fe Ave · Compton, CA · 90222 · 3106398111
99 certified beds For profit - Limited Liability company Chain: Crystal Solorzano
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $94,185 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$94,185 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.90 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.29 | 0.55–0.75 |
| Weekend hours / resident-day | 3.64 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 3 · $113,169 |
Inspection citations (129 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 9, 2026
Give the resident's representative the ability to exercise the resident's rights.
Corrected February 28, 2026 · Resident Rights
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Potential for harm · D February 9, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 28, 2026 · Resident Rights
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Potential for harm · D February 9, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected February 28, 2026 · Resident Rights
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Potential for harm · D February 9, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 28, 2026 · Resident Rights
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Potential for harm · D February 9, 2026
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 9, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2026
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D February 9, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D February 9, 2026
Assist a resident in gaining access to vision and hearing services.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · E February 9, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D February 9, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D February 9, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D February 9, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D February 9, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 28, 2026 · Pharmacy Service
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Potential for harm · D February 9, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 28, 2026 · Pharmacy Service
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Potential for harm · D February 9, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected February 28, 2026 · Pharmacy Service
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Potential for harm · D February 9, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected February 28, 2026 · Nutrition and Dietary
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Potential for harm · E February 9, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected February 28, 2026 · Administration
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Potential for harm · D February 9, 2026
Provide and implement an infection prevention and control program.
Corrected February 28, 2026 · Infection Control
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Potential for harm · D February 9, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected February 28, 2026 · Environmental
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Potential for harm · D February 9, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 28, 2026 · Quality of Life and Care
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No harm found · B February 9, 2026
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected February 28, 2026 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 17, 2025 | Fine | $29,848 |
| January 2, 2025 | Fine | $64,337 |
| January 2, 2025 | Payment Denial | 19 days |
| May 19, 2024 | Fine | $18,984 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555732 · certified since November 6, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.