San Jose Healthcare & Wellness Center
75 N. 13th Street · San Jose, CA · 95112 · 4082952665
58 certified beds For profit - Limited Liability company Chain: Sol Healthcare
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (42 in the current record)
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Potential for harm · D June 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 30, 2025 · Quality of Life and Care
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Potential for harm · D March 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 28, 2025 · Resident Rights
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Potential for harm · D March 7, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 28, 2025 · Resident Rights
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Potential for harm · D March 7, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 28, 2025 · Resident Rights
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Potential for harm · D March 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 28, 2025 · Quality of Life and Care
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Potential for harm · E March 7, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 28, 2025 · Quality of Life and Care
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Potential for harm · D March 7, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 28, 2025 · Pharmacy Service
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Potential for harm · D March 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 28, 2025 · Pharmacy Service
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Potential for harm · E March 7, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected March 28, 2025 · Nutrition and Dietary
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Potential for harm · E March 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 28, 2025 · Nutrition and Dietary
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Potential for harm · D March 7, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected March 28, 2025 · Administration
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Potential for harm · E March 7, 2025
Provide and implement an infection prevention and control program.
Corrected March 28, 2025 · Infection Control
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Potential for harm · D March 7, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B March 7, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected March 28, 2025 · Environmental
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Potential for harm · D September 13, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 26, 2024 · Pharmacy Service
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Potential for harm · D September 13, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 16, 2024 · Quality of Life and Care
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Potential for harm · D June 11, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected June 21, 2024 · Resident Rights
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Potential for harm · D June 11, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 21, 2024 · Quality of Life and Care
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Potential for harm · D October 20, 2023
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected November 8, 2023 · Resident Rights
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Potential for harm · D October 20, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 20, 2023
Assist a resident in gaining access to vision and hearing services.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · D October 20, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · D October 20, 2023
Observe each nurse aide's job performance and give regular training.
Corrected November 8, 2023 · Nursing and Physician Services
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Potential for harm · E October 20, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 8, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055388 · certified since December 31, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.