Rockwood South Hill
East 2903 25th Avenue · Spokane, WA · 99223 · 5095366650
45 certified beds Non profit - Church related Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.46 | 0.55–0.75 |
| Weekend hours / resident-day | 4.84 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (49 in the current record)
-
Potential for harm · D March 23, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 7, 2026 · Pharmacy Service
-
Potential for harm · D December 9, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 15, 2025 · Resident Rights
-
Potential for harm · D December 9, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 15, 2025 · Resident Rights
-
Potential for harm · D December 9, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 9, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected January 15, 2025 · Resident Rights
-
Potential for harm · D December 9, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 15, 2025 · Resident Rights
-
Potential for harm · D December 9, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 15, 2025 · Resident Rights
-
Potential for harm · D December 9, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 9, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 15, 2025 · Quality of Life and Care
-
Potential for harm · D December 9, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected January 15, 2025 · Quality of Life and Care
-
Potential for harm · D December 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 15, 2025 · Quality of Life and Care
-
Potential for harm · D December 9, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 15, 2025 · Quality of Life and Care
-
Potential for harm · D December 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 15, 2025 · Quality of Life and Care
-
Potential for harm · D December 9, 2024
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected January 15, 2025 · Nursing and Physician Services
-
Potential for harm · D December 9, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 15, 2025 · Pharmacy Service
-
Potential for harm · D December 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 15, 2025 · Pharmacy Service
-
Potential for harm · D December 9, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected January 15, 2025 · Nutrition and Dietary
-
Potential for harm · F December 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 15, 2025 · Nutrition and Dietary
-
Potential for harm · E December 9, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E December 9, 2024
Implement a program that monitors antibiotic use.
Corrected January 15, 2025 · Infection Control
-
Potential for harm · D December 9, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 15, 2025 · Infection Control
-
Potential for harm · D October 16, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 3, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 12, 2023 · Resident Rights
-
Potential for harm · D August 3, 2023
Assess the resident when there is a significant change in condition
Corrected September 12, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505033 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.