Rock Creek of Ottawa

1100 W 15th Street · Ottawa, KS · 66067 · 7852425399

75 certified beds For profit - Corporation Chain: The Ensign Group Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

65% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 46
Serious harm & abuse 20% 94
Staffing 20% 62
Federal penalties 15% 75
Trend 10% 27
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.463.48 min · 4.1 strong
RN hours / resident-day0.610.55–0.75
Weekend hours / resident-day3.20≈ weekday level
Nursing turnover / year65%median 45%
Fines (3-yr window)1 · $12,735

Inspection citations (28 in the current record)

  • Actual harm · G January 27, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 10, 2026 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 7, 2025 · Resident Rights

  • Potential for harm · D January 30, 2025 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected March 7, 2025 · Resident Rights

  • Potential for harm · D January 30, 2025 · found via complaint

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected March 7, 2025 · Resident Rights

  • Potential for harm · D January 30, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected March 7, 2025 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected March 7, 2025 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 7, 2025 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected March 7, 2025 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 7, 2025 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected March 7, 2025 · Nursing and Physician Services

  • Potential for harm · D January 30, 2025 · found via complaint

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Corrected March 7, 2025 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected March 7, 2025 · Pharmacy Service

  • Potential for harm · D January 30, 2025 · found via complaint

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected March 7, 2025 · Pharmacy Service

  • Potential for harm · E January 30, 2025 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 7, 2025 · Pharmacy Service

  • Potential for harm · F January 30, 2025 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 7, 2025 · Nutrition and Dietary

  • Potential for harm · D January 30, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected March 7, 2025 · Infection Control

  • Potential for harm · D December 20, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 5, 2024 · Quality of Life and Care

  • Potential for harm · D March 29, 2023

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected April 27, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 29, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected April 27, 2023 · Quality of Life and Care

  • Potential for harm · D March 29, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 27, 2023 · Quality of Life and Care

  • Potential for harm · F March 29, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 27, 2023 · Nutrition and Dietary

  • Potential for harm · D March 29, 2023

    Provide and implement an infection prevention and control program.

    Corrected April 27, 2023 · Infection Control

  • Potential for harm · D August 9, 2021

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected August 31, 2021 · Resident Assessment and Care Planning

  • Potential for harm · E August 9, 2021

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected August 31, 2021 · Quality of Life and Care

  • Potential for harm · D August 9, 2021

    Provide activities to meet all resident's needs.

    Corrected August 31, 2021 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
January 27, 2026Fine$12,735

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 175332 · certified since January 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.