Rochester Residence and Care Center
174 Virginia Avenue · Rochester, PA · 15074 · 7247756400
119 certified beds For profit - Limited Liability company Chain: Pollak Holdings
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $464,123 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$464,123 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 6 · $513,687 |
Inspection citations (141 in the current record)
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Potential for harm · D April 1, 2026 · found via complaint
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
Corrected April 28, 2026 · Administration
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Potential for harm · D April 1, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 28, 2026 · Environmental
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Potential for harm · D April 1, 2026 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 28, 2026 · Environmental
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Immediate jeopardy · J February 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D February 13, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 13, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 13, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D February 13, 2026
Ensure each resident receives an accurate assessment.
Corrected April 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 13, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · E February 13, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · E February 13, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Observe each nurse aide's job performance and give regular training.
Corrected April 3, 2026 · Nursing and Physician Services
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Potential for harm · D February 13, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · E February 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 3, 2026 · Pharmacy Service
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Potential for harm · F February 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 19, 2026 · Nutrition and Dietary
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Potential for harm · E February 13, 2026
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 3, 2026 · Administration
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Potential for harm · E February 13, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected April 3, 2026 · Administration
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Potential for harm · F February 13, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 3, 2026 · Administration
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Potential for harm · E February 13, 2026
Provide and implement an infection prevention and control program.
Corrected April 3, 2026 · Infection Control
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Potential for harm · E February 13, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 3, 2026 · Infection Control
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Potential for harm · F February 13, 2026
Keep all essential equipment working safely.
Corrected April 3, 2026 · Environmental
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Potential for harm · F February 13, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 13, 2026 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 31, 2026 | Fine | $159,665 |
| September 19, 2025 | Payment Denial | 26 days |
| May 15, 2025 | Fine | $17,749 |
| January 28, 2025 | Fine | $286,709 |
| June 7, 2024 | Fine | $8,772 |
| June 7, 2024 | Fine | $8,773 |
| December 18, 2023 | Fine | $32,019 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395751 · certified since April 13, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.