Riverwood Center
2802 Parental Home Road · Jacksonville, FL · 32216 · 9047210088
240 certified beds For profit - Limited Liability company Chain: Aston Health
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.12 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 1 · $34,778 |
Inspection citations (27 in the current record)
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Actual harm · G January 9, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected February 4, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected February 4, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Keep residents' personal and medical records private and confidential.
Corrected February 4, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 4, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 4, 2025 · Pharmacy Service
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Potential for harm · D January 9, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected February 4, 2025 · Pharmacy Service
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Potential for harm · D January 9, 2025
Provide or obtain dental services for each resident.
Corrected February 4, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · D February 13, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · D February 13, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 11, 2024 · Infection Control
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Potential for harm · D August 7, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 29, 2023 · Quality of Life and Care
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Potential for harm · D February 2, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 2, 2023 · Quality of Life and Care
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Potential for harm · D February 2, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 2, 2023 · Quality of Life and Care
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Potential for harm · D February 2, 2023
Provide appropriate foot care.
Corrected March 2, 2023 · Quality of Life and Care
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Potential for harm · D February 2, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 2, 2023 · Quality of Life and Care
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Potential for harm · D February 2, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 2, 2023 · Pharmacy Service
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Potential for harm · D February 2, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 2, 2023 · Pharmacy Service
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Potential for harm · F February 2, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 2, 2023 · Nutrition and Dietary
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Potential for harm · D June 17, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 17, 2021 · Resident Rights
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Potential for harm · D June 17, 2021
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 17, 2021 · Resident Assessment and Care Planning
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Potential for harm · D June 17, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 17, 2021 · Quality of Life and Care
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Potential for harm · D June 17, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 17, 2021 · Quality of Life and Care
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Potential for harm · D June 17, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 17, 2021 · Quality of Life and Care
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Potential for harm · D June 17, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 17, 2021 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 9, 2025 | Fine | $34,778 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105135 · certified since March 20, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.