Riverview Health Services

428 N 6th St · Tomahawk, WI · 54487 · 7154532511

50 certified beds For profit - Corporation Chain: North Shore Healthcare

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 62
Serious harm & abuse 20% 100
Staffing 20% 76
Federal penalties 15% 67
Trend 10% 66
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.503.48 min · 4.1 strong
RN hours / resident-day1.020.55–0.75
Weekend hours / resident-day3.15≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)2 · $5,286

Inspection citations (14 in the current record)

  • Potential for harm · D January 27, 2026

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected February 20, 2026 · Resident Rights

  • Potential for harm · D January 27, 2026

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected February 20, 2026 · Resident Rights

  • Potential for harm · D January 27, 2026

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected February 20, 2026 · Resident Rights

  • Potential for harm · D January 27, 2026

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected February 20, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 27, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 20, 2026 · Resident Assessment and Care Planning

  • Potential for harm · F January 27, 2026

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected February 20, 2026 · Nursing and Physician Services

  • Potential for harm · D November 6, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected December 6, 2024 · Pharmacy Service

  • Potential for harm · D November 6, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected December 6, 2024 · Pharmacy Service

  • Potential for harm · F November 6, 2024

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected December 6, 2024 · Nutrition and Dietary

  • Potential for harm · F November 6, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 6, 2024 · Nutrition and Dietary

  • Potential for harm · D November 6, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 6, 2024 · Infection Control

  • Potential for harm · D September 27, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected October 27, 2023 · Quality of Life and Care

  • Potential for harm · E September 27, 2023

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected October 27, 2023 · Nutrition and Dietary

  • Potential for harm · F September 27, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 27, 2023 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
February 20, 2024Fine$1,899
January 30, 2024Fine$3,387

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525332 · certified since July 1, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.