Riverside Lifelong Health & Rehabilitation Sanders
7385 Walker Ave · Gloucester, VA · 23061 · 8046932000
55 certified beds Non profit - Corporation Chain: Riverside Health System Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.92 | 0.55–0.75 |
| Weekend hours / resident-day | 4.04 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D July 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 25, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 20, 2023
Provide activities to meet all resident's needs.
Corrected August 25, 2023 · Quality of Life and Care
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Potential for harm · F July 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 25, 2023 · Nutrition and Dietary
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Potential for harm · D March 3, 2022
The resident has the right to receive notices in a format and a language he or she understands.
Corrected April 15, 2022 · Resident Rights
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Potential for harm · D March 3, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 15, 2022 · Resident Rights
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Potential for harm · D March 3, 2022
Provide and implement an infection prevention and control program.
Corrected April 15, 2022 · Infection Control
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Actual harm · G July 11, 2019
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 18, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 11, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 18, 2019 · Resident Rights
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Potential for harm · D July 11, 2019
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 18, 2019 · Resident Rights
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Potential for harm · D July 11, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 18, 2019 · Resident Rights
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Potential for harm · D July 11, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 18, 2019 · Resident Rights
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Potential for harm · D July 11, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2019
Provide activities to meet all resident's needs.
Corrected August 18, 2019 · Quality of Life and Care
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Potential for harm · E July 11, 2019
Ensure the activities program is directed by a qualified professional.
Corrected August 18, 2019 · Quality of Life and Care
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Potential for harm · D July 11, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 18, 2019 · Quality of Life and Care
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Potential for harm · D July 11, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 18, 2019 · Quality of Life and Care
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Potential for harm · D July 11, 2019
Provide enough food/fluids to maintain a resident's health.
Corrected August 18, 2019 · Quality of Life and Care
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Potential for harm · D July 11, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 18, 2019 · Pharmacy Service
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Potential for harm · E July 11, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · E July 11, 2019
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected August 18, 2019 · Administration
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Potential for harm · D July 11, 2019
Provide and implement an infection prevention and control program.
Corrected August 18, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495383 · certified since January 27, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.