Riverside Health Care Center
5100 West St Nw · Covington, GA · 30014 · 7707870211
159 certified beds For profit - Corporation Chain: Wellington Health Care Services
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
RN staffing in the bottom 10% nationally
0.24 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.24 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (30 in the current record)
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Actual harm · G October 28, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 19, 2025 · Resident Assessment and Care Planning
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Actual harm · G October 28, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 19, 2025 · Quality of Life and Care
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Potential for harm · D April 3, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 12, 2025 · Resident Rights
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Potential for harm · D April 3, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 3, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 3, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 12, 2025 · Quality of Life and Care
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Potential for harm · F April 3, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 1, 2025 · Pharmacy Service
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No harm found · C January 24, 2024 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected March 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 19, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 22, 2023 · Resident Rights
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Potential for harm · E January 19, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 22, 2023 · Resident Rights
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Potential for harm · D January 19, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected March 22, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 19, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 19, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 22, 2023 · Quality of Life and Care
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Potential for harm · D January 19, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected March 22, 2023 · Quality of Life and Care
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Potential for harm · D January 19, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 22, 2023 · Quality of Life and Care
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Potential for harm · F January 19, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected March 22, 2023 · Nursing and Physician Services
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Potential for harm · D January 19, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 22, 2023 · Pharmacy Service
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Potential for harm · D January 19, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 22, 2023 · Pharmacy Service
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Potential for harm · D January 19, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected March 22, 2023 · Pharmacy Service
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Potential for harm · D January 19, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 22, 2023 · Pharmacy Service
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Potential for harm · D January 19, 2023
Provide routine and 24-hour emergency dental care for each resident.
Corrected March 22, 2023 · Quality of Life and Care
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Potential for harm · F January 19, 2023
Provide and implement an infection prevention and control program.
Corrected March 22, 2023 · Infection Control
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Potential for harm · D January 19, 2023
Implement a program that monitors antibiotic use.
Corrected March 22, 2023 · Infection Control
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Potential for harm · D January 19, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 22, 2023 · Environmental
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Potential for harm · F January 19, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected March 22, 2023 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115375 · certified since June 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.