Riverside Behavioral Healthcare Center
4580 Palm Avenue · Riverside, CA · 92501 · 9516847701
120 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 75 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.48 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.48 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 2.15 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · E November 6, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected November 26, 2025 · Nutrition and Dietary
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Potential for harm · F November 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 26, 2025 · Nutrition and Dietary
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Potential for harm · D November 6, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 1, 2025 · Quality of Life and Care
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Potential for harm · D August 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 2, 2025 · Quality of Life and Care
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Potential for harm · D April 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 7, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected December 2, 2024 · Nutrition and Dietary
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Potential for harm · F November 7, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 2, 2024 · Nutrition and Dietary
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Potential for harm · E November 7, 2024
Provide and implement an infection prevention and control program.
Corrected December 2, 2024 · Infection Control
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Potential for harm · D October 29, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 20, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 3, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 26, 2023 · Quality of Life and Care
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Potential for harm · D January 7, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 10, 2022 · Resident Rights
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Potential for harm · D January 7, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 10, 2022 · Resident Rights
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Potential for harm · D January 7, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 10, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 7, 2022
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected February 10, 2022 · Quality of Life and Care
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Potential for harm · D January 7, 2022
Provide activities to meet all resident's needs.
Corrected February 10, 2022 · Quality of Life and Care
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Potential for harm · D January 7, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 10, 2022 · Quality of Life and Care
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Potential for harm · D January 7, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 10, 2022 · Pharmacy Service
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Potential for harm · D January 7, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 10, 2022 · Nutrition and Dietary
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Potential for harm · E January 7, 2022
Provide and implement an infection prevention and control program.
Corrected February 10, 2022 · Infection Control
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Potential for harm · D January 7, 2022
Keep all essential equipment working safely.
Corrected February 10, 2022 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 05A263 · certified since May 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.