River Heights Healthcare Center
402 Arnold Avenue · Greenville, MS · 38701 · 6623320318
60 certified beds For profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Staffing levels are well below research benchmarks for safe care.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $8,800 |
Inspection citations (21 in the current record)
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Potential for harm · D June 5, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 3, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected July 3, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 3, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide appropriate foot care.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected July 3, 2025 · Administration
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Potential for harm · D June 5, 2025
Provide and implement an infection prevention and control program.
Corrected July 3, 2025 · Infection Control
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Potential for harm · D July 16, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G April 17, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 28, 2024 · Resident Assessment and Care Planning
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Actual harm · G April 17, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 28, 2024 · Quality of Life and Care
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Potential for harm · D November 21, 2023
Ensure each resident receives an accurate assessment.
Corrected December 20, 2023 · Resident Assessment and Care Planning
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No harm found · B November 21, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected December 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 21, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 21, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 17, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 21, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 17, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 21, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 17, 2022 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 17, 2024 | Fine | $8,800 |
| April 17, 2024 | Payment Denial | 12 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 255217 · certified since December 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.