Ridgewood Living & Rehabilitation Center

1624 Highland Drive · Washington, NC · 27889 · 2529469570

128 certified beds For profit - Corporation Chain: Cch Healthcare

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 52
Serious harm & abuse 20% 94
Staffing 20% 63
Federal penalties 15% 76
Trend 10% 52
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.443.48 min · 4.1 strong
RN hours / resident-day0.400.55–0.75
Weekend hours / resident-day3.21≈ weekday level
Nursing turnover / year40%median 45%
Fines (3-yr window)1 · $10,868

Inspection citations (30 in the current record)

  • Actual harm · G September 5, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 23, 2025 · Quality of Life and Care

  • Potential for harm · D September 5, 2025

    Ensure each resident receives an accurate assessment.

    Corrected September 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 5, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 5, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected September 23, 2025 · Quality of Life and Care

  • Potential for harm · D September 5, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected September 20, 2025 · Quality of Life and Care

  • Potential for harm · D September 5, 2025

    Provide and implement an infection prevention and control program.

    Corrected September 23, 2025 · Infection Control

  • Potential for harm · D September 5, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected September 24, 2025 · Infection Control

  • Potential for harm · E September 5, 2025

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected September 23, 2025 · Infection Control

  • Potential for harm · E September 5, 2025

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected September 23, 2025 · Nursing and Physician Services

  • Potential for harm · D September 5, 2025 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected September 20, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • No harm found · B September 5, 2025

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected September 20, 2025 · Environmental

  • Potential for harm · E January 17, 2025 · found via complaint

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected February 13, 2025 · Environmental

  • Potential for harm · E June 12, 2024

    Ensure each resident receives an accurate assessment.

    Corrected July 10, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 12, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected July 10, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 12, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected July 10, 2024 · Quality of Life and Care

  • Potential for harm · D June 12, 2024

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected July 10, 2024 · Quality of Life and Care

  • Potential for harm · D June 12, 2024

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected July 10, 2024 · Nutrition and Dietary

  • Potential for harm · D June 12, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 10, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 12, 2024 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected July 10, 2024 · Resident Rights

  • Potential for harm · D June 12, 2024 · found via complaint

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected July 10, 2024 · Resident Rights

  • Potential for harm · D June 12, 2024 · found via complaint

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected July 10, 2024 · Quality of Life and Care

  • Potential for harm · D June 12, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected July 10, 2024 · Infection Control

  • Potential for harm · D May 24, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 21, 2023 · Resident Rights

  • Potential for harm · E May 24, 2023

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected June 21, 2023 · Resident Rights

  • Potential for harm · E May 24, 2023

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected June 21, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
September 5, 2025Fine$10,868

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345228 · certified since November 23, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.