Ridgeway Post Acute
523 Hayes Lane · Petaluma, CA · 94952 · 7077632457
79 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $32,280 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.07 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.73 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 3 · $32,280 |
Inspection citations (56 in the current record)
-
Potential for harm · D December 16, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 16, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 29, 2025 · Resident Rights
-
Potential for harm · D August 8, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 22, 2025 · Resident Rights
-
Potential for harm · D June 16, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 23, 2025 · Resident Rights
-
Potential for harm · D June 3, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 19, 2025 · Resident Rights
-
Actual harm · G April 16, 2025 · found via complaint
Provide appropriate foot care.
Corrected May 7, 2025 · Quality of Life and Care
-
Potential for harm · D April 16, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 7, 2025 · Quality of Life and Care
-
Potential for harm · D April 16, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 7, 2025 · Quality of Life and Care
-
Potential for harm · E March 12, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 20, 2025 · Resident Rights
-
Potential for harm · E March 12, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 20, 2025 · Resident Rights
-
Potential for harm · D January 22, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E September 27, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 23, 2024 · Resident Rights
-
Potential for harm · E September 27, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected October 23, 2024 · Resident Rights
-
Potential for harm · E September 27, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected October 23, 2024 · Resident Rights
-
Potential for harm · E September 27, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 23, 2024 · Resident Rights
-
Potential for harm · E September 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 23, 2024 · Quality of Life and Care
-
Potential for harm · E September 27, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 23, 2024 · Pharmacy Service
-
Potential for harm · E September 27, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 23, 2024 · Pharmacy Service
-
Potential for harm · E September 27, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected October 23, 2024 · Nutrition and Dietary
-
Potential for harm · E September 27, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 23, 2024 · Nutrition and Dietary
-
Potential for harm · D September 27, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected October 23, 2024 · Nutrition and Dietary
-
Potential for harm · F September 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 23, 2024 · Nutrition and Dietary
-
Potential for harm · E September 27, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected October 23, 2024 · Nutrition and Dietary
-
Potential for harm · E September 27, 2024
Dispose of garbage and refuse properly.
Corrected October 23, 2024 · Nutrition and Dietary
-
Potential for harm · E September 27, 2024
Keep all essential equipment working safely.
Corrected October 23, 2024 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 16, 2025 | Fine | $16,244 |
| August 13, 2024 | Fine | $8,018 |
| August 13, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555703 · certified since April 18, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.