Resthaven Care Center
280 W 40th St · Holland, MI · 49423 · 6167963600
145 certified beds Non profit - Corporation Part of a CCRC
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.60 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (29 in the current record)
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Actual harm · G August 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 19, 2025 · Quality of Life and Care
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Potential for harm · D June 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 25, 2025 · Resident Rights
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Potential for harm · E June 25, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected July 25, 2025 · Resident Rights
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Potential for harm · D June 25, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 25, 2025 · Resident Rights
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Potential for harm · E June 25, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 3, 2025 · Resident Rights
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Potential for harm · D June 25, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 25, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D June 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D June 25, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 25, 2025 · Nutrition and Dietary
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Potential for harm · D June 25, 2025
Provide and implement an infection prevention and control program.
Corrected July 25, 2025 · Infection Control
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Potential for harm · D June 6, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 12, 2024 · Resident Rights
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Potential for harm · D June 6, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 12, 2024 · Resident Rights
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Potential for harm · D June 6, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 12, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 12, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 12, 2024 · Quality of Life and Care
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Potential for harm · F June 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 12, 2024 · Nutrition and Dietary
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Potential for harm · F June 6, 2024
Provide and implement an infection prevention and control program.
Corrected July 12, 2024 · Infection Control
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No harm found · C June 6, 2024
Post nurse staffing information every day.
Corrected July 12, 2024 · Nursing and Physician Services
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Potential for harm · D April 18, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 17, 2024 · Resident Rights
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Potential for harm · D April 18, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 17, 2024 · Quality of Life and Care
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Potential for harm · D April 26, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 26, 2023 · Resident Rights
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Potential for harm · D April 26, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 26, 2023 · Quality of Life and Care
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Potential for harm · D April 26, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 26, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 25, 2025 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235378 · certified since January 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.