Resolve Harmony Center, LLC
2211 East Southern Avenue · Phoenix, AZ · 85040 · 6023057134
115 certified beds For profit - Limited Liability company
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 9 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 2.91 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
-
Potential for harm · D April 27, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 13, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 28, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E March 13, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 28, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E March 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 28, 2026 · Quality of Life and Care
-
Potential for harm · D March 13, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 28, 2026 · Pharmacy Service
-
Potential for harm · D March 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 28, 2026 · Pharmacy Service
-
Potential for harm · E March 13, 2026
Have policies on smoking.
Corrected April 28, 2026 · Environmental
-
Potential for harm · D March 13, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 28, 2026 · Quality of Life and Care
-
Potential for harm · D February 12, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 18, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 8, 2025 · Resident Rights
-
Potential for harm · E July 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 18, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D July 18, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E July 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D July 3, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 2, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 13, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 31, 2024 · Resident Rights
-
Potential for harm · E December 13, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 31, 2024 · Resident Rights
-
Potential for harm · D December 13, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 31, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D December 13, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 31, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E December 13, 2024
Post nurse staffing information every day.
Corrected December 31, 2024 · Nursing and Physician Services
-
Potential for harm · D December 13, 2024
Provide or obtain dental services for each resident.
Corrected December 31, 2024 · Quality of Life and Care
-
Potential for harm · D December 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 31, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035205 · certified since April 25, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.