Rehabilitation Center of Orlando

9311 S Orange Blossom Trl · Orlando, FL · 32837 · 4078580455

120 certified beds For profit - Corporation Chain: Bedrock Care

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results have improved across recent cycles.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 40
Serious harm & abuse 20% 88
Staffing 20% 61
Federal penalties 15% 0
Trend 10% 85
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.293.48 min · 4.1 strong
RN hours / resident-day0.420.55–0.75
Weekend hours / resident-day3.21≈ weekday level
Nursing turnover / year42%median 45%
Fines (3-yr window)16 · $117,410

Inspection citations (37 in the current record)

  • Potential for harm · E January 22, 2026 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected February 22, 2026 · Resident Rights

  • Potential for harm · E January 22, 2026 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected February 22, 2026 · Administration

  • Potential for harm · D January 22, 2026 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected February 22, 2026 · Infection Control

  • Potential for harm · D July 24, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 18, 2025 · Resident Rights

  • Potential for harm · E July 24, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected August 18, 2025 · Resident Rights

  • Potential for harm · D July 24, 2025

    Respond appropriately to all alleged violations.

    Corrected August 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E July 24, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected August 18, 2025 · Pharmacy Service

  • Potential for harm · E July 24, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 18, 2025 · Nutrition and Dietary

  • Potential for harm · E July 24, 2025

    Dispose of garbage and refuse properly.

    Corrected August 18, 2025 · Nutrition and Dietary

  • Potential for harm · E July 24, 2025

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected August 18, 2025 · Administration

  • Potential for harm · E August 8, 2024 · found via complaint

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected September 7, 2024 · Resident Rights

  • Potential for harm · D August 8, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected September 7, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 8, 2024 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected September 7, 2024 · Administration

  • Potential for harm · D January 11, 2024

    Keep residents' personal and medical records private and confidential.

    Corrected February 15, 2024 · Resident Rights

  • Potential for harm · D January 11, 2024

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected February 15, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E January 11, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected February 15, 2024 · Resident Rights

  • Potential for harm · E January 11, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected February 15, 2024 · Quality of Life and Care

  • Potential for harm · D January 11, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 15, 2024 · Quality of Life and Care

  • Potential for harm · E January 11, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected February 15, 2024 · Resident Assessment and Care Planning

  • Potential for harm · F January 11, 2024

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected February 15, 2024 · Administration

  • Potential for harm · E January 11, 2024 · found via complaint

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected February 15, 2024 · Resident Rights

  • Potential for harm · D January 11, 2024 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected February 15, 2024 · Resident Rights

  • Potential for harm · E January 11, 2024 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected February 15, 2024 · Nursing and Physician Services

  • Potential for harm · E January 11, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected February 15, 2024 · Pharmacy Service

  • Potential for harm · D January 11, 2024 · found via complaint

    Ensure medication error rates are not 5 percent or greater.

    Corrected February 15, 2024 · Pharmacy Service

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 20, 2024Fine$4,938
February 12, 2024Fine$4,938
January 22, 2024Fine$14,814
January 8, 2024Fine$4,938
January 2, 2024Fine$4,587
December 11, 2023Fine$13,762
November 20, 2023Fine$4,587
November 13, 2023Fine$4,587
November 9, 2023Fine$10,065
November 9, 2023Fine$17,245
November 9, 2023Payment Denial57 days
November 6, 2023Fine$4,545
October 30, 2023Fine$4,545
October 23, 2023Fine$4,587
October 17, 2023Fine$4,587
October 10, 2023Fine$4,196
September 18, 2023Fine$10,489

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105471 · certified since September 20, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.