Regency Village
409 W Green · Webster, TX · 77598 · 8327401607
122 certified beds For profit - Limited Liability company Chain: Chambers County Public Hospital District No. 1
Why this verdict
- Carries CMS’s abuse warning icon.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
68% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.43 | 0.55–0.75 |
| Weekend hours / resident-day | 3.14 | ≈ weekday level |
| Nursing turnover / year | 68% | median 45% |
| Fines (3-yr window) | 2 · $22,718 |
Inspection citations (27 in the current record)
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Potential for harm · D December 1, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 29, 2025 · Resident Rights
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Potential for harm · D December 1, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 29, 2025 · Quality of Life and Care
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Potential for harm · D November 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 14, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 14, 2025
Ensure each resident receives an accurate assessment.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · F May 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 13, 2025 · Nutrition and Dietary
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Immediate jeopardy · J April 19, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 20, 2025 · Resident Rights
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Immediate jeopardy · J April 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 20, 2025 · Quality of Life and Care
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Immediate jeopardy · J April 19, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 19, 2025 · Quality of Life and Care
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Potential for harm · D April 19, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 14, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 11, 2025 · Infection Control
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Actual harm · G March 2, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 2, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 2, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected March 3, 2024 · Pharmacy Service
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Potential for harm · D March 2, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected January 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 16, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 26, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 26, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 26, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 16, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 26, 2023 · Pharmacy Service
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Potential for harm · E December 16, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected January 26, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 19, 2025 | Fine | $8,417 |
| April 19, 2025 | Fine | $14,301 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675961 · certified since May 8, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.