Regency Florence
1951 E. 21st Street · Florence, OR · 97439 · 5419978436
72 certified beds For profit - Corporation Chain: Regency Pacific Management
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.15 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 4.47 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 1 · $7,443 |
Inspection citations (30 in the current record)
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Potential for harm · D April 24, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 19, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 24, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 19, 2026 · Quality of Life and Care
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Potential for harm · D April 24, 2026
Provide and implement an infection prevention and control program.
Corrected May 19, 2026 · Infection Control
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Potential for harm · D March 26, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 23, 2025 · Quality of Life and Care
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Potential for harm · D December 6, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 6, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected January 14, 2025 · Resident Rights
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Potential for harm · D December 6, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 14, 2025 · Resident Rights
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Potential for harm · D December 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 14, 2025 · Quality of Life and Care
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Potential for harm · D December 6, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected January 14, 2025 · Quality of Life and Care
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Potential for harm · D December 6, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected January 14, 2025 · Quality of Life and Care
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Potential for harm · D December 6, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 14, 2025 · Pharmacy Service
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Potential for harm · D December 6, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected January 14, 2025 · Administration
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Potential for harm · D December 6, 2024
Provide or obtain dental services for each resident.
Corrected January 14, 2025 · Quality of Life and Care
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Potential for harm · D December 6, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 14, 2025 · Quality of Life and Care
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Potential for harm · D December 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 14, 2025 · Quality of Life and Care
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Potential for harm · D April 24, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 14, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 9, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 28, 2023 · Resident Assessment and Care Planning
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Potential for harm · E October 9, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 28, 2023 · Quality of Life and Care
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Potential for harm · E October 9, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 28, 2023 · Quality of Life and Care
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Potential for harm · E October 9, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 28, 2023 · Pharmacy Service
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Potential for harm · D October 9, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 28, 2023 · Pharmacy Service
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Potential for harm · D October 9, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 28, 2023 · Pharmacy Service
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Potential for harm · E October 9, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 28, 2023 · Nutrition and Dietary
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Potential for harm · D October 9, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 28, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 25, 2023 | Fine | $7,443 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385142 · certified since January 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.