Regency Coupeville Rehab and Nursing Center
311 Northeast 3rd Street · Coupeville, WA · 98239 · 3606782273
112 certified beds For profit - Limited Liability company Chain: Regency Pacific Management
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $24,011 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 3 · $131,131 |
Inspection citations (72 in the current record)
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Potential for harm · D April 20, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 26, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 26, 2026 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected April 14, 2026 · Resident Rights
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Potential for harm · E February 26, 2026 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 14, 2026 · Resident Rights
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Potential for harm · D February 26, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 14, 2026 · Resident Rights
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Potential for harm · D February 26, 2026 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 14, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 26, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 14, 2026 · Resident Assessment and Care Planning
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Potential for harm · E July 30, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 10, 2025 · Resident Rights
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Potential for harm · D July 30, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected September 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2025
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected September 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 30, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 10, 2025 · Pharmacy Service
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Potential for harm · E July 30, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 10, 2025 · Pharmacy Service
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Potential for harm · E July 30, 2025
Ensure that residents are free from significant medication errors.
Corrected September 10, 2025 · Pharmacy Service
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Potential for harm · E July 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 10, 2025 · Pharmacy Service
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Potential for harm · E July 30, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected September 10, 2025 · Administration
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Potential for harm · E July 30, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 10, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · J June 12, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected May 23, 2025 · Quality of Life and Care
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Actual harm · G June 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 22, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 21, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 4, 2024 · Resident Rights
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Potential for harm · D October 29, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 4, 2024 · Resident Rights
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Potential for harm · D October 29, 2024
Assess the resident when there is a significant change in condition
Corrected December 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 29, 2024
Ensure each resident receives an accurate assessment.
Corrected December 4, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 22, 2025 | Fine | $9,110 |
| May 22, 2025 | Fine | $14,901 |
| September 6, 2024 | Payment Denial | 5 days |
| November 22, 2023 | Fine | $107,120 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505309 · certified since January 27, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.