Regency Care of Copley
2631 Copley Road · Akron, OH · 44321 · 3306662631
70 certified beds For profit - Limited Liability company
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.89 | 0.55–0.75 |
| Weekend hours / resident-day | 3.38 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D December 2, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 21, 2026 · Quality of Life and Care
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Potential for harm · D December 2, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 21, 2026 · Quality of Life and Care
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Potential for harm · D August 12, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 12, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 29, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 29, 2024 · Quality of Life and Care
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Actual harm · G July 11, 2023 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected July 27, 2023 · Quality of Life and Care
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Potential for harm · D October 7, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 31, 2022 · Quality of Life and Care
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Potential for harm · D October 7, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected October 31, 2022 · Quality of Life and Care
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Potential for harm · D October 7, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected October 31, 2022 · Pharmacy Service
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Potential for harm · D October 7, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 31, 2022 · Pharmacy Service
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Potential for harm · E October 7, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 31, 2022 · Nutrition and Dietary
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Potential for harm · E October 7, 2022
Provide and implement an infection prevention and control program.
Corrected October 31, 2022 · Infection Control
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Potential for harm · E October 7, 2022
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected October 31, 2022 · Infection Control
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Potential for harm · E October 17, 2019
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected December 13, 2019 · Resident Rights
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Potential for harm · D October 17, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 13, 2019 · Resident Rights
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Potential for harm · D October 17, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected December 13, 2019 · Resident Rights
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Potential for harm · E October 17, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 13, 2019 · Resident Rights
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Potential for harm · F October 17, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 13, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 17, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 13, 2019 · Quality of Life and Care
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Potential for harm · D October 17, 2019
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected December 13, 2019 · Quality of Life and Care
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Potential for harm · D October 17, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 13, 2019 · Quality of Life and Care
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Potential for harm · D October 17, 2019
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 13, 2019 · Quality of Life and Care
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Potential for harm · E October 17, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 13, 2019 · Pharmacy Service
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Potential for harm · D October 17, 2019
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected December 13, 2019 · Administration
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Potential for harm · F October 17, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 13, 2019 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 15, 2024 | Payment Denial | 19 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365320 · certified since September 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.