Regency Canyon Lakes Rehab and Nursing Center
2702 S Ely St · Kennewick, WA · 99337 · 5095825900
53 certified beds For profit - Corporation Chain: Regency Pacific Management
Why this verdict
- 3 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.81 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.74 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 2 · $18,220 |
Inspection citations (11 in the current record)
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Potential for harm · E April 10, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 9, 2025 · Resident Rights
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Potential for harm · D April 10, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 10, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 9, 2025 · Pharmacy Service
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Potential for harm · D April 10, 2025
Provide and implement an infection prevention and control program.
Corrected May 9, 2025 · Infection Control
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Actual harm · G December 26, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 18, 2024 · Pharmacy Service
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Actual harm · G September 4, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 29, 2024 · Quality of Life and Care
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Potential for harm · D May 13, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 7, 2024 · Environmental
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Actual harm · G July 7, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 5, 2023 · Quality of Life and Care
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Potential for harm · D April 21, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 24, 2023 · Resident Rights
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Potential for harm · F April 21, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 24, 2023 · Nutrition and Dietary
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Potential for harm · E April 21, 2023
Provide and implement an infection prevention and control program.
Corrected May 24, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 26, 2024 | Fine | $9,110 |
| September 4, 2024 | Fine | $9,110 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505372 · certified since September 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.