Regency at Whitmore Lake
8633 N Main Street · Whitmore Lake, MI · 48189 · 7344494431
131 certified beds For profit - Corporation Chain: Ciena Healthcare/Laurel Health Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $167,888 in fines in the last 24 months.
- 7 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$167,888 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.48 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 3 · $235,995 |
Inspection citations (85 in the current record)
-
Potential for harm · D December 23, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 1, 2026 · Quality of Life and Care
-
Potential for harm · D August 28, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 28, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 24, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E July 17, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 26, 2025 · Resident Rights
-
Potential for harm · E July 17, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 26, 2025 · Nutrition and Dietary
-
Potential for harm · D July 17, 2025 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected August 26, 2025 · Nutrition and Dietary
-
Potential for harm · D April 29, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 8, 2025 · Quality of Life and Care
-
Actual harm · G March 31, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 25, 2025 · Quality of Life and Care
-
Potential for harm · D March 31, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 31, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 25, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 31, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 25, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 31, 2025
Provide appropriate foot care.
Corrected April 25, 2025 · Quality of Life and Care
-
Potential for harm · D March 31, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 25, 2025 · Quality of Life and Care
-
Potential for harm · D March 31, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 25, 2025 · Pharmacy Service
-
Potential for harm · D March 31, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 25, 2025 · Nutrition and Dietary
-
Potential for harm · F March 31, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 25, 2025 · Nutrition and Dietary
-
Potential for harm · F March 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 25, 2025 · Nutrition and Dietary
-
Potential for harm · F March 31, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected April 25, 2025 · Administration
-
Potential for harm · D March 31, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 25, 2025 · Administration
-
Potential for harm · F March 31, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 25, 2025 · Environmental
-
Potential for harm · D February 11, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected March 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 9, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 9, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 13, 2024 · Quality of Life and Care
-
Potential for harm · D October 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 13, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 31, 2025 | Fine | $141,075 |
| March 31, 2025 | Payment Denial | 12 days |
| August 1, 2024 | Fine | $26,813 |
| February 28, 2024 | Fine | $68,107 |
| February 28, 2024 | Payment Denial | 14 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235545 · certified since November 8, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.