Regency at Northpointe
1224 East Westview Court · Spokane, WA · 99218 · 5094658800
120 certified beds For profit - Corporation Chain: Regency Pacific Management Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.78 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.02 | 0.55–0.75 |
| Weekend hours / resident-day | 3.87 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $8,278 |
Inspection citations (15 in the current record)
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Actual harm · G May 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 5, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 27, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 8, 2024 · Resident Rights
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Potential for harm · D August 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 27, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 8, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected October 8, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 8, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 8, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected October 8, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 8, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 8, 2024 · Pharmacy Service
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Potential for harm · F August 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 8, 2024 · Nutrition and Dietary
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Potential for harm · D November 3, 2023 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected December 6, 2023 · Quality of Life and Care
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Potential for harm · D April 28, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 25, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 25, 2023 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 9, 2025 | Fine | $8,278 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505369 · certified since August 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.