Regency at Lansing West
12200 Broadbent · Lansing, MI · 48917 · 5177316200
120 certified beds For profit - Limited Liability company Chain: Ciena Healthcare/Laurel Health Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.95 | 0.55–0.75 |
| Weekend hours / resident-day | 3.10 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D March 5, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 7, 2026 · Quality of Life and Care
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Potential for harm · D March 5, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 7, 2026 · Resident Assessment and Care Planning
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Actual harm · G February 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2025 · Quality of Life and Care
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Potential for harm · D January 3, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 26, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected August 30, 2024 · Quality of Life and Care
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Potential for harm · D July 26, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected August 30, 2024 · Resident Rights
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Potential for harm · D July 26, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 30, 2024 · Quality of Life and Care
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Potential for harm · D July 26, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected August 30, 2024 · Administration
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Potential for harm · D October 31, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 5, 2023 · Quality of Life and Care
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Potential for harm · D October 11, 2023 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 22, 2023 · Resident Rights
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Actual harm · G May 15, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 7, 2023 · Quality of Life and Care
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Potential for harm · E May 15, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 7, 2023 · Resident Rights
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Potential for harm · D May 15, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected June 7, 2023 · Resident Rights
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Potential for harm · D May 15, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 15, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 7, 2023 · Quality of Life and Care
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Potential for harm · D May 15, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 7, 2023 · Quality of Life and Care
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Potential for harm · D May 15, 2023
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected June 7, 2023 · Nursing and Physician Services
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Potential for harm · D May 15, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 16, 2023 · Pharmacy Service
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Potential for harm · D May 15, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected June 7, 2023 · Pharmacy Service
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Potential for harm · E May 15, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 16, 2023 · Pharmacy Service
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Potential for harm · F May 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 7, 2023 · Nutrition and Dietary
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Potential for harm · D May 15, 2023
Provide and implement an infection prevention and control program.
Corrected June 7, 2023 · Infection Control
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No harm found · C May 15, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected June 7, 2023 · Resident Rights
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235706 · certified since September 2, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.