Regalcare at Quincy
211 Franklin Street · Quincy, MA · 02169 · 6174790837
71 certified beds For profit - Limited Liability company Chain: Regalcare
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.71 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.24 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | 1 · $10,773 |
Inspection citations (32 in the current record)
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Potential for harm · E April 8, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 30, 2025 · Resident Rights
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Potential for harm · E April 8, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 30, 2025 · Resident Rights
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Potential for harm · D April 8, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 8, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · E April 8, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D April 8, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D April 8, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D April 8, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 30, 2025 · Pharmacy Service
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Potential for harm · E April 8, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 30, 2025 · Pharmacy Service
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Potential for harm · E April 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 30, 2025 · Pharmacy Service
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Potential for harm · E April 8, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 30, 2025 · Nutrition and Dietary
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Potential for harm · E April 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 30, 2025 · Nutrition and Dietary
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Potential for harm · D April 8, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 8, 2025
Provide and implement an infection prevention and control program.
Corrected April 30, 2025 · Infection Control
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No harm found · B April 8, 2025
Keep all essential equipment working safely.
Corrected April 30, 2025 · Environmental
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Potential for harm · D May 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 13, 2024 · Pharmacy Service
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Potential for harm · D May 15, 2024
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected June 13, 2024 · Administration
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Potential for harm · E May 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 13, 2024 · Nutrition and Dietary
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Potential for harm · E November 21, 2023 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected December 21, 2023 · Resident Rights
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Potential for harm · D November 21, 2023 · found via complaint
Honor each resident's preferences, choices, values and beliefs.
Corrected December 21, 2023 · Quality of Life and Care
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Potential for harm · D November 21, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 21, 2023 · Resident Assessment and Care Planning
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Actual harm · G September 19, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 9, 2023 · Quality of Life and Care
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Potential for harm · D September 19, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 31, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 19, 2023 | Fine | $10,773 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225522 · certified since August 30, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.