Regalcare at Greenfield
95 Laurel Street · Greenfield, MA · 01301 · 4137743143
120 certified beds For profit - Limited Liability company Chain: Regalcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D January 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D January 28, 2025
Provide and implement an infection prevention and control program.
Corrected February 21, 2025 · Infection Control
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No harm found · C January 28, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected February 27, 2025 · Administration
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Potential for harm · D December 4, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 10, 2024 · Pharmacy Service
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Potential for harm · D December 4, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected December 19, 2023 · Resident Rights
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Potential for harm · D November 21, 2023
Ensure each resident receives an accurate assessment.
Corrected December 19, 2023 · Resident Assessment and Care Planning
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Potential for harm · E November 21, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 19, 2023 · Pharmacy Service
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Potential for harm · D November 21, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 19, 2023 · Pharmacy Service
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Potential for harm · D November 21, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 19, 2023 · Resident Assessment and Care Planning
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Potential for harm · F November 21, 2023
Have policies on smoking.
Corrected December 19, 2023 · Environmental
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Potential for harm · D November 8, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 1, 2022 · Quality of Life and Care
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Potential for harm · E May 2, 2022
Provide and implement an infection prevention and control program.
Corrected July 1, 2022 · Infection Control
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No harm found · B May 2, 2022
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 1, 2022 · Resident Assessment and Care Planning
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No harm found · C May 2, 2022
Post nurse staffing information every day.
Corrected July 1, 2022 · Nursing and Physician Services
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225335 · certified since February 22, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.