Regal Heights Rehabilitation and Health Care Ctr
70-05 35 Avenue · Jackson Heights, NY · 11372 · 7186625100
280 certified beds For profit - Partnership Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 2.88 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · E February 17, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected March 23, 2026 · Administration
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Potential for harm · D February 17, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 23, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 17, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 23, 2026 · Quality of Life and Care
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Potential for harm · F February 17, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 23, 2026 · Nutrition and Dietary
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Potential for harm · F February 17, 2026
Keep all essential equipment working safely.
Corrected March 23, 2026 · Environmental
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Potential for harm · D December 1, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 19, 2024 · Resident Rights
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Potential for harm · D December 1, 2023
Keep residents' personal and medical records private and confidential.
Corrected January 19, 2024 · Resident Rights
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Potential for harm · D December 1, 2023
Ensure each resident receives an accurate assessment.
Corrected January 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 1, 2023
Honor each resident's preferences, choices, values and beliefs.
Corrected January 19, 2024 · Quality of Life and Care
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Potential for harm · D December 1, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 19, 2024 · Quality of Life and Care
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Potential for harm · D December 1, 2023
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected January 19, 2024 · Nursing and Physician Services
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Potential for harm · D December 1, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 19, 2024 · Pharmacy Service
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Potential for harm · E December 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 19, 2024 · Nutrition and Dietary
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Potential for harm · D September 10, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 5, 2021 · Resident Rights
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Potential for harm · E September 10, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 5, 2021 · Resident Rights
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Potential for harm · D September 10, 2021
Provide activities to meet all resident's needs.
Corrected November 5, 2021 · Quality of Life and Care
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Potential for harm · D September 10, 2021
Provide appropriate foot care.
Corrected November 5, 2021 · Quality of Life and Care
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Potential for harm · D September 10, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 5, 2021 · Pharmacy Service
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Potential for harm · E September 10, 2021
Provide and implement an infection prevention and control program.
Corrected November 5, 2021 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335820 · certified since February 8, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.