Redlands Healthcare Center
1620 W Fern Ave · Redlands, CA · 92373 · 9097932609
78 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.22 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.84 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D April 23, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 19, 2026 · Resident Rights
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Potential for harm · D April 23, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 19, 2026 · Pharmacy Service
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Potential for harm · F April 23, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 19, 2026 · Nutrition and Dietary
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Potential for harm · D April 23, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 19, 2026 · Nutrition and Dietary
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Potential for harm · F April 23, 2026
Provide and implement an infection prevention and control program.
Corrected May 19, 2026 · Infection Control
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Potential for harm · D April 23, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected May 19, 2026 · Environmental
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Potential for harm · D February 6, 2025
Provide and implement an infection prevention and control program.
Corrected March 1, 2025 · Infection Control
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Potential for harm · D February 6, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 1, 2025 · Environmental
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Potential for harm · D April 17, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 22, 2024 · Quality of Life and Care
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Potential for harm · D February 2, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 29, 2024 · Quality of Life and Care
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Potential for harm · D February 2, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 29, 2024 · Pharmacy Service
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Potential for harm · E February 2, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected February 29, 2024 · Nutrition and Dietary
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Potential for harm · F February 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 29, 2024 · Nutrition and Dietary
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Potential for harm · D February 2, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 29, 2024 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055001 · certified since August 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.