Red Cliffs Health and Rehab
1745 East 280 North · St George, UT · 84790 · 4356287770
124 certified beds For profit - Limited Liability company Chain: Cascades Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- 11 citations involved actual harm to residents.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
8 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
73% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 73% | median 45% |
| Fines (3-yr window) | 1 · $153,114 |
Inspection citations (63 in the current record)
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Potential for harm · D March 25, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 25, 2025 · Quality of Life and Care
-
Actual harm · G June 6, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 30, 2024 · Resident Rights
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Actual harm · G June 6, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 6, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 30, 2024 · Quality of Life and Care
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Actual harm · H June 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 31, 2024 · Quality of Life and Care
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Actual harm · G June 6, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 31, 2024 · Quality of Life and Care
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Actual harm · G June 6, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 30, 2024 · Quality of Life and Care
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Actual harm · G June 6, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 30, 2024 · Pharmacy Service
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Actual harm · G June 6, 2024 · found via complaint
Provide routine and 24-hour emergency dental care for each resident.
Corrected July 30, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 30, 2024 · Resident Rights
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Potential for harm · E June 6, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected July 30, 2024 · Resident Rights
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Potential for harm · D June 6, 2024 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 30, 2024 · Resident Rights
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Potential for harm · E June 6, 2024 · found via complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected July 30, 2024 · Resident Rights
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Potential for harm · D June 6, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 30, 2024 · Resident Rights
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Potential for harm · D June 6, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 6, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 6, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 6, 2024 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 6, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected July 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2024 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected July 30, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 30, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 30, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 6, 2024 | Fine | $153,114 |
| June 6, 2024 | Payment Denial | 458 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465137 · certified since December 22, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.