Rae Ann Suburban
29505 Detroit Rd · Westlake, OH · 44145 · 4408715181
95 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
77% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.44 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.86 | ≈ weekday level |
| Nursing turnover / year | 77% | median 45% |
| Fines (3-yr window) | 1 · $10,065 |
Inspection citations (37 in the current record)
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Potential for harm · D June 11, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected June 12, 2025 · Resident Rights
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Potential for harm · D June 11, 2025
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected June 12, 2025 · Resident Rights
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Potential for harm · D June 11, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 12, 2025 · Resident Rights
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Potential for harm · E June 11, 2025
Ensure each resident receives an accurate assessment.
Corrected June 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · F June 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 12, 2025 · Nutrition and Dietary
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Potential for harm · F June 11, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected June 12, 2025 · Administration
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Potential for harm · F June 11, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 12, 2025 · Environmental
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Potential for harm · D June 11, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected June 12, 2025 · Resident Rights
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Potential for harm · D June 11, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 12, 2025 · Quality of Life and Care
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Potential for harm · F June 11, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 12, 2025 · Infection Control
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No harm found · C June 11, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected June 12, 2025 · Nursing and Physician Services
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Potential for harm · D January 23, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 24, 2025 · Quality of Life and Care
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Potential for harm · F December 15, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 16, 2024 · Nutrition and Dietary
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No harm found · C December 15, 2024 · found via complaint
Dispose of garbage and refuse properly.
Corrected December 16, 2024 · Nutrition and Dietary
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Potential for harm · D November 4, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 5, 2024 · Resident Rights
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Potential for harm · D June 28, 2024 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected June 30, 2024 · Administration
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Potential for harm · D March 19, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 20, 2024 · Infection Control
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Potential for harm · D February 29, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 1, 2024 · Pharmacy Service
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Immediate jeopardy · J December 5, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 2, 2024 · Quality of Life and Care
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Potential for harm · F December 5, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 3, 2024 · Infection Control
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Potential for harm · D November 13, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 13, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 3, 2024 · Quality of Life and Care
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Potential for harm · D November 13, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 2, 2024 · Quality of Life and Care
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Potential for harm · D August 23, 2023 · found via complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected August 29, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 13, 2023 | Fine | $10,065 |
| November 13, 2023 | Payment Denial | 1 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365845 · certified since June 6, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.