Pruitthealth - Toccoa
633 Falls Road · Toccoa, GA · 30577 · 7068868491
181 certified beds For profit - Corporation Chain: Pruitthealth
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 2.52 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · D August 28, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected November 21, 2025 · Resident Rights
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Potential for harm · D August 28, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 28, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 3, 2024 · Resident Rights
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Potential for harm · D March 21, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 3, 2024 · Quality of Life and Care
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Potential for harm · D March 21, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 3, 2024 · Pharmacy Service
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Potential for harm · F March 21, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 3, 2024 · Nutrition and Dietary
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Potential for harm · F March 21, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 3, 2024 · Nutrition and Dietary
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Potential for harm · E March 21, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 3, 2024 · Infection Control
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Potential for harm · D March 21, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected May 3, 2024 · Environmental
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Potential for harm · D January 26, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 3, 2023 · Resident Rights
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Potential for harm · D January 26, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 3, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 26, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 3, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 26, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 3, 2023 · Quality of Life and Care
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Potential for harm · E January 26, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected March 3, 2023 · Nursing and Physician Services
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Potential for harm · E January 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 3, 2023 · Pharmacy Service
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Potential for harm · E January 26, 2023
Provide and implement an infection prevention and control program.
Corrected March 3, 2023 · Infection Control
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Potential for harm · D July 19, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 30, 2019 · Resident Rights
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Potential for harm · D July 19, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 30, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 19, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 30, 2019 · Quality of Life and Care
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Potential for harm · D July 19, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 30, 2019 · Quality of Life and Care
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Potential for harm · D July 19, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 30, 2019 · Quality of Life and Care
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Potential for harm · D July 19, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected August 30, 2019 · Quality of Life and Care
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Potential for harm · F July 19, 2019
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected August 30, 2019 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 28, 2025 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115345 · certified since February 2, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.