Prescott Valley Nursing & Rehabilitation

3380 North Windsong Drive · Prescott Valley, AZ · 86314 · 9287750045

58 certified beds Non profit - Corporation Chain: Opco Skilled Management Part of a CCRC

Why this verdict

  • Carries CMS’s abuse warning icon.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

64% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 55
Serious harm & abuse 20% 74
Staffing 20% 60
Federal penalties 15% 77
Trend 10% 62
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.663.48 min · 4.1 strong
RN hours / resident-day0.460.55–0.75
Weekend hours / resident-day3.14≈ weekday level
Nursing turnover / year64%median 45%
Fines (3-yr window)1 · $8,278

Inspection citations (31 in the current record)

  • Potential for harm · D August 19, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected August 20, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 19, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected August 20, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 19, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected August 20, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G July 11, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 8, 2025 · Quality of Life and Care

  • Potential for harm · D July 11, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 8, 2025 · Quality of Life and Care

  • Potential for harm · D March 25, 2025 · found via complaint

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected April 9, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 10, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected December 22, 2023 · Resident Rights

  • Potential for harm · D November 10, 2023

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected December 22, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E November 10, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 22, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D September 9, 2022

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected September 9, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 9, 2022

    Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

    Corrected October 31, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 9, 2022

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected October 31, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 9, 2022

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected October 31, 2022 · Resident Rights

  • Potential for harm · D September 9, 2022

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected October 31, 2022 · Resident Rights

  • Potential for harm · D September 9, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 31, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 9, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 31, 2022 · Quality of Life and Care

  • Potential for harm · D September 9, 2022

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected October 31, 2022 · Pharmacy Service

  • Potential for harm · D September 9, 2022

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected October 31, 2022 · Pharmacy Service

  • Potential for harm · E September 9, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 31, 2022 · Nutrition and Dietary

  • Potential for harm · D September 9, 2022

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected October 31, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 9, 2022

    Perform COVID19 testing on residents and staff.

    Corrected October 31, 2022 · Infection Control

  • Potential for harm · D April 2, 2021

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 26, 2021 · Resident Rights

  • Potential for harm · D April 2, 2021

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected April 26, 2021 · Resident Rights

  • Potential for harm · D April 2, 2021

    Assess the resident when there is a significant change in condition

    Corrected April 26, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D April 2, 2021

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 26, 2021 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
July 11, 2025Fine$8,278

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035244 · certified since October 14, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.