Poway Healthcare Center
15632 Pomerado Road · Poway, CA · 92064 · 8584855153
99 certified beds For profit - Limited Liability company Chain: Pacs Group
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 3.77 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D August 28, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 21, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected September 12, 2025 · Resident Rights
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Potential for harm · D August 7, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 5, 2025 · Pharmacy Service
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Potential for harm · D May 8, 2025
Ensure each resident receives an accurate assessment.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 8, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · E May 8, 2025
Provide and implement an infection prevention and control program.
Corrected June 6, 2025 · Infection Control
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Potential for harm · D April 8, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 5, 2025 · Resident Rights
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Potential for harm · D October 16, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024 · found via complaint
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Corrected October 11, 2024 · Resident Rights
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Potential for harm · D March 19, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 14, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 15, 2023 · found via complaint
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected January 9, 2024 · Infection Control
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Potential for harm · D July 31, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 25, 2023 · Quality of Life and Care
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Potential for harm · D March 17, 2022
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 17, 2022 · Resident Rights
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Potential for harm · E March 17, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected April 17, 2022 · Resident Rights
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Potential for harm · E March 17, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 17, 2022 · Resident Assessment and Care Planning
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Potential for harm · D March 17, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 17, 2022 · Quality of Life and Care
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Potential for harm · D March 17, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 17, 2022 · Quality of Life and Care
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Potential for harm · D March 17, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 17, 2022 · Nursing and Physician Services
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Potential for harm · D March 17, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected April 17, 2022 · Pharmacy Service
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Potential for harm · D March 17, 2022
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected April 17, 2022 · Nutrition and Dietary
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Potential for harm · D March 17, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 17, 2022 · Resident Assessment and Care Planning
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Potential for harm · E March 17, 2022
Provide and implement an infection prevention and control program.
Corrected April 17, 2022 · Infection Control
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Potential for harm · D April 11, 2019
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 29, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Reasonably accommodate the needs and preferences of each resident.
Corrected May 29, 2019 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555136 · certified since August 14, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.