Pleasanton Nursing and Rehabilitation Center
300 Neal Street · Pleasanton, CA · 94566 · 9254622400
139 certified beds For profit - Limited Liability company Chain: Generations Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 4.04 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D April 24, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 24, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 15, 2026 · Resident Rights
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Potential for harm · D April 24, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected May 15, 2026 · Resident Rights
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Potential for harm · D April 24, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 24, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 15, 2026 · Pharmacy Service
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Potential for harm · E April 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2026 · Nutrition and Dietary
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Potential for harm · D April 24, 2026
Provide and implement an infection prevention and control program.
Corrected May 15, 2026 · Infection Control
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Potential for harm · D April 24, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 15, 2026 · Quality of Life and Care
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Potential for harm · D March 27, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · E March 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 17, 2025 · Nutrition and Dietary
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Potential for harm · D April 25, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 3, 2024 · Quality of Life and Care
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Potential for harm · E April 25, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 3, 2024 · Nutrition and Dietary
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Potential for harm · D July 14, 2023
Provide and implement an infection prevention and control program.
Corrected August 11, 2023 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056392 · certified since July 18, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.