Pleasant View Communities

544 North Penryn Road · Manheim, PA · 17545 · 7176652445

92 certified beds Non profit - Corporation Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 79
Serious harm & abuse 20% 100
Staffing 20% 83
Federal penalties 15% 100
Trend 10% 87
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.733.48 min · 4.1 strong
RN hours / resident-day0.620.55–0.75
Weekend hours / resident-day4.39≈ weekday level
Nursing turnover / year38%median 45%
Fines (3-yr window)none

Inspection citations (6 in the current record)

  • Potential for harm · E July 24, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected August 1, 2025 · Resident Rights

  • Potential for harm · E August 1, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 1, 2024 · Pharmacy Service

  • Potential for harm · E August 1, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 1, 2024 · Nutrition and Dietary

  • Potential for harm · E August 1, 2024

    Provide and implement an infection prevention and control program.

    Corrected September 1, 2024 · Infection Control

  • Potential for harm · D August 1, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected September 1, 2024 · Infection Control

  • Potential for harm · D August 1, 2024

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected September 1, 2024 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395786 · certified since July 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.