Pleasant Valley Healthcare Center

640 Sand Hill Road · Point Pleasant, WV · 25550 · 3046755236

100 certified beds For profit - Corporation Chain: Communicare Health

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 73
Serious harm & abuse 20% 100
Staffing 20% 72
Federal penalties 15% 100
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.443.48 min · 4.1 strong
RN hours / resident-day0.870.55–0.75
Weekend hours / resident-day2.83≈ weekday level
Nursing turnover / year29%median 45%
Fines (3-yr window)none

Inspection citations (23 in the current record)

  • Potential for harm · D November 20, 2024

    Provide and implement an infection prevention and control program.

    Corrected November 26, 2024 · Infection Control

  • Potential for harm · E November 9, 2022

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected November 22, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E November 9, 2022

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 22, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 9, 2022

    Ensure each resident receives an accurate assessment.

    Corrected November 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D November 9, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D November 9, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · E November 9, 2022

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected November 22, 2022 · Pharmacy Service

  • Potential for harm · D November 9, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 22, 2022 · Pharmacy Service

  • Potential for harm · D November 9, 2022

    Provide or obtain dental services for each resident.

    Corrected November 22, 2022 · Quality of Life and Care

  • Potential for harm · D November 9, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 22, 2022 · Nutrition and Dietary

  • Potential for harm · D November 9, 2022

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Corrected November 22, 2022 · Administration

  • Potential for harm · D November 9, 2022

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected November 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · E November 9, 2022

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Corrected November 22, 2022 · Administration

  • Potential for harm · D November 9, 2022

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected November 22, 2022 · Infection Control

  • Potential for harm · D July 28, 2021

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected August 6, 2021 · Resident Rights

  • Potential for harm · D July 28, 2021

    Ensure each resident receives an accurate assessment.

    Corrected August 6, 2021 · Resident Assessment and Care Planning

  • Potential for harm · E July 28, 2021

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 6, 2021 · Quality of Life and Care

  • Potential for harm · D July 28, 2021

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected August 6, 2021 · Quality of Life and Care

  • Potential for harm · E July 28, 2021

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected August 6, 2021 · Pharmacy Service

  • Potential for harm · D July 28, 2021

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected August 6, 2021 · Pharmacy Service

  • Potential for harm · D July 28, 2021

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected August 6, 2021 · Pharmacy Service

  • Potential for harm · E July 28, 2021

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected August 6, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D July 28, 2021

    Provide and implement an infection prevention and control program.

    Corrected August 6, 2021 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515064 · certified since September 5, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.