Pleasant Ridge Healthcare Center
5501 Verulam · Cincinnati, OH · 45213 · 5136311310
99 certified beds For profit - Corporation Chain: Communicare Health
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.22 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 1 · $67,093 |
Inspection citations (44 in the current record)
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Potential for harm · D July 14, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D May 30, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 25, 2025 · Resident Rights
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Potential for harm · D May 30, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D October 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 14, 2024 · Quality of Life and Care
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Potential for harm · D October 8, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 14, 2024 · Pharmacy Service
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Potential for harm · D April 23, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 3, 2024 · Pharmacy Service
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Potential for harm · D December 18, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 12, 2024 · Resident Rights
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Potential for harm · D December 18, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 12, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 12, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 12, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 12, 2024 · Quality of Life and Care
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Potential for harm · D December 18, 2023 · found via complaint
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected January 12, 2024 · Nutrition and Dietary
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No harm found · B December 18, 2023 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 12, 2024 · Nutrition and Dietary
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Actual harm · G August 16, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected October 16, 2023 · Quality of Life and Care
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Potential for harm · D August 16, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D August 16, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D August 16, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D August 16, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D August 16, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 16, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 16, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 16, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 16, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 16, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 16, 2023 | Fine | $67,093 |
| August 16, 2023 | Payment Denial | 37 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365196 · certified since October 31, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.