Plaza Community Living Center

4403 Hospital Road · Pascagoula, MS · 39581 · 2287628960

100 certified beds For profit - Corporation Chain: Community Eldercare Services

Why this verdict

  • 4 citations involved actual harm to residents.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 53
Serious harm & abuse 20% 76
Staffing 20% 66
Federal penalties 15% 100
Trend 10% 84
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day3.563.48 min · 4.1 strong
RN hours / resident-day0.650.55–0.75
Weekend hours / resident-day3.16≈ weekday level
Nursing turnover / year56%median 45%
Fines (3-yr window)none

Inspection citations (23 in the current record)

  • Potential for harm · D March 26, 2026 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 4, 2026 · Resident Assessment and Care Planning

  • Potential for harm · E January 9, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected February 13, 2025 · Resident Rights

  • Potential for harm · D January 9, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 13, 2025 · Nutrition and Dietary

  • Potential for harm · D January 9, 2025

    Provide and implement an infection prevention and control program.

    Corrected February 13, 2025 · Infection Control

  • Potential for harm · E January 9, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected February 13, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 9, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected February 13, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E January 9, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 13, 2025 · Quality of Life and Care

  • No harm found · C January 9, 2025

    Ensure each resident receives an accurate assessment.

    Corrected February 13, 2025 · Resident Assessment and Care Planning

  • Actual harm · G May 25, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 20, 2023 · Resident Assessment and Care Planning

  • Actual harm · G May 25, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected June 20, 2023 · Quality of Life and Care

  • Actual harm · G May 25, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 20, 2023 · Quality of Life and Care

  • Actual harm · H May 25, 2023

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected June 20, 2023 · Nursing and Physician Services

  • Potential for harm · D May 25, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 20, 2023 · Resident Rights

  • Potential for harm · D May 25, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected June 20, 2023 · Resident Rights

  • Potential for harm · D May 25, 2023

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected June 20, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 25, 2023

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected June 20, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 25, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected June 20, 2023 · Quality of Life and Care

  • Potential for harm · D May 25, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 20, 2023 · Pharmacy Service

  • No harm found · C May 25, 2023

    Post nurse staffing information every day.

    Corrected June 20, 2023 · Nursing and Physician Services

  • Potential for harm · D February 26, 2021

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 26, 2021 · Resident Rights

  • Potential for harm · D February 26, 2021

    Provide enough food/fluids to maintain a resident's health.

    Corrected March 26, 2021 · Quality of Life and Care

  • Potential for harm · D February 26, 2021

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 26, 2021 · Quality of Life and Care

  • Potential for harm · E February 26, 2021

    Provide and implement an infection prevention and control program.

    Corrected March 26, 2021 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 255207 · certified since November 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.