Plainview Healthcare Center

2510 W 24th St · Plainview, TX · 79072 · 8062965584

93 certified beds Government - Hospital district

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results have improved across recent cycles.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

RN staffing in the bottom 10% nationally

0.18 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Total nurse staffing below 3.0 hours per resident-day

2.75 reported hours vs the 3.48 minimum CMS's own staffing study recommends.

Score breakdown

Inspection record 30% of score 37
Serious harm & abuse 20% 94
Staffing 20% 43
Federal penalties 15% 72
Trend 10% 81
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day2.753.48 min · 4.1 strong
RN hours / resident-day0.180.55–0.75
Weekend hours / resident-day2.51≈ weekday level
Nursing turnover / year34%median 45%
Fines (3-yr window)1 · $19,190

Inspection citations (30 in the current record)

  • Potential for harm · F January 7, 2026 · found via complaint

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Corrected January 13, 2026 · Administration

  • Potential for harm · F November 20, 2025 · found via complaint

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Corrected January 4, 2026 · Administration

  • Potential for harm · F September 4, 2025 · found via complaint

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Corrected November 10, 2025 · Administration

  • Potential for harm · D May 2, 2025

    Ensure each resident receives an accurate assessment.

    Corrected May 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 2, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 2, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 23, 2025 · Quality of Life and Care

  • Potential for harm · E May 2, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 23, 2025 · Pharmacy Service

  • Potential for harm · F May 2, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 23, 2025 · Nutrition and Dietary

  • Potential for harm · E May 2, 2025

    Provide and implement an infection prevention and control program.

    Corrected May 23, 2025 · Infection Control

  • Immediate jeopardy · K September 20, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 11, 2024 · Quality of Life and Care

  • Potential for harm · D September 20, 2024 · found via complaint

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected October 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 20, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 22, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected June 10, 2024 · Pharmacy Service

  • Potential for harm · D May 22, 2024 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected June 10, 2024 · Pharmacy Service

  • Potential for harm · D May 22, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected June 10, 2024 · Infection Control

  • Potential for harm · D March 21, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 11, 2024 · Resident Rights

  • Potential for harm · D March 21, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected April 11, 2024 · Resident Rights

  • Potential for harm · D March 21, 2024

    Assess the resident when there is a significant change in condition

    Corrected April 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 21, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected April 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 21, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E March 21, 2024

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected April 11, 2024 · Quality of Life and Care

  • Potential for harm · F March 21, 2024

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected April 11, 2024 · Nursing and Physician Services

  • Potential for harm · F March 21, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 11, 2024 · Nutrition and Dietary

  • Potential for harm · D March 21, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 11, 2024 · Infection Control

  • Potential for harm · D October 7, 2023 · found via complaint

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected October 24, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
September 20, 2024Fine$19,190

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455551 · certified since August 9, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.